Month: December 2022

The work that JT has done to improve inclusivity has been recognised by a leading organisation that promotes diverse teams and inclusive cultures in businesses all over the UK and across all sectors. JT has won a TIDE Bronze award for reaching the exacting standards set by the Employers Network for Equality and Inclusion.

TIDE (Talent, Inclusion and Diversity Evaluation) benchmarks and measures JT’s approach and progress against a robust framework. In the last twelve months JT’s TIDE score has jumped to 61% after making significant improvements to training and development and putting diversity and inclusion at the centre of its workplace culture.

Nicola Reeves, Group HR Director, said: “We got involved in the TIDE awards because we wanted to benchmark ourselves and set recognised targets so that we could truly make our workplace as inclusive as possible. Our people are critical to our success and deserve to work in a culture where everyone feels valued, empowered and inspired. Having respect for each other is a central part of what we do as an organisation, and our people feel encouraged to innovate and improve because they are listened to when they speak up.”

Being part of the TIDE process is about making continual improvements and JT will participate again next year to check on progress.

Sarah Gosiewska, JT Head of Talent, added: ‘’We have put a great deal of energy into improving our training across the business, and I am delighted that it was recognised as being one of the areas that had improved in 2022, which is thanks to the amazing people we have here – there is always more to do, but we are united in our longterm goals.”

JT has announced changes to its Executive Committee as the company moves forward with its ambitious strategy to transform and grow the business.

Katie Corbett is taking up a newly created role as Chief Commercial Officer, with Tom Noel moving to become JT’s Chief Product Officer, having spent two years as the Director of Corporate Affairs & Sustainability. Together they will ensure that customer experience and innovation is at the forefront of JT’s business, supporting  delivery of the transformational and growth strategy.

Following his appointment in April, Daragh McDermott, JT Group’s CEO, worked with the JT Board to review the structure of the Executive Committee and then went through a thorough process before deciding to appoint Katie and Tom to their new roles.

Daragh McDermott, CEO of JT Group, said: “There are a lot of benefits to taking a step back and carrying out a thorough health check of the team that lead the execution of the company’s strategy and with the support of the new Chair, Meriel Lenfestey, and the JT Board, this was the opportunity to do just that. Our strategy is the right one for our customers and our other wide set of stakeholders, and this has not changed. But we also have an ever changing set of challenges to manage, as we transform and grow, and the appointments of Katie and Tom to these new roles will ensure  greater freedom to drive our business forward with innovative new products and a focus on providing the very best service to our customers.”

Katie, has over 25 years’ experience in the telecommunications industry, beginning her career at JT in 2010 in the Corporate Sales Team. She will focus on commercial excellence, managing the commercial activities for all JT client engagement globally.

Katie Corbett said: “The hundreds of people that make up JT have faced extraordinary challenges over the last couple of years and along with so many other professionals, have worked extremely hard to overcome them. As a business, we are constantly reviewing how we manage our core activities and our people, and I believe the changes we are announcing will give many of them new opportunities to develop their careers and take this fantastic company forward. ”

Tom takes charge of the teams developing JT’s product range, and will also take on responsibility for growing JT’s Fraud Protection Services (FPS) business. Joining JT in 2015, he oversaw the newly formed JT International division and built up the IoT business which sold last year at a valuation of £200m.

Tom Noel added: “Our strategy to serve and give back to our communities hasn’t changed, but our leadership needs the tools to improve and progress. JT has seen many changes throughout its long history and while we are moving through these challenging times, customers expect us to adapt to changing economic and political landscapes, and to do so quickly. The plans we put in place over the coming months,  will ensure we continue to serve our customers, our people and our business well into the future.’’