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JT’s Community Giving Scheme Keeps Jersey Opera House Team Connected During Renovations

JT continues to support the Jersey Opera House by donating six refurbished laptops and a Wi-Fi generator through its Community Giving scheme. This donation enables the Opera House team to work from temporary offices and remotely from home while the building undergoes renovations.

The Jersey Opera House, a registered charity, has been an integral part of Jersey’s cultural landscape for many years. Whilst the project team works to bring it back to life, JT’s reconditioned laptops will help keep the team connected, allowing them to plan for the future while restoration progresses.

The sale of JT’s IoT division in 2021 generated significant funds, which have enabled the Government of Jersey to invest in key local projects, including £12.7 million to the long-awaited refurbishment of the Opera House. The building is currently undergoing extensive structural upgrades, with completion expected in December, marking a significant improvement after years of deferred maintenance.

While the government is funding the structural renovations, which include some elements of the interior fit-out, the Opera House charity will be responsible for financing the majority of the interior fit-out which will include the latest acoustics and lighting systems. JT’s donation through its Community Giving initiative provides the Opera House team with the necessary technology and connectivity to manage the project remotely and collaborate effectively with the government.

Pip Carpenter, Head of Consumer Markets and Community Partnerships at JT, said: “The entire JT team takes great pride in the local projects made possible by our work developing digital solutions that serve global industries. Knowing that we have contributed to many significant community projects like the Jersey Opera House, which will be enjoyed by everyone in Jersey, makes our work even more rewarding.”

Andy Eagle, Interim Theatre Director, Jersey Opera House, said: ‘’The donation from JT’s Community Giving Fund has been a huge help to the Jersey Opera House team while we work through the refurbishment. The six laptops and Wi-Fi generator enable the team to stay connected and continue working effectively, both remotely and from temporary offices. This support helps us keep operations moving as we plan for the Opera House’s reopening. We’re grateful to JT for their support during this transitional time.”

JT Community Giving Scheme is open to all registered not-for-profit organisations, schools, and community groups across the Channel Islands, for more information please visit JT Community Giving



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JT’s Scam Signal to Combat Fraud as New UK Banking Regulation Comes into Effect

In a significant move towards protecting consumers from financial scams, Jersey Telecom (JT) recently launched a pioneering product designed to shield customers from impersonation scams, particularly Authorised Pushed Payment (APP) fraud. The Scam Signal launch comes as the Payment Systems Regulator (PSR) is introducing a new UK regulation that mandates banks to compensate customers defrauded up to £85,000. 

Scam Signal, developed in collaboration with Vodafone Carrier Services and global analytics leader FICO, is the first real-time application of telephony data used alongside customer and payment data to address APP fraud. This multifunctional tool allows businesses to protect their customers by swiftly identifying and blocking fraudulent bank transfers as they occur.   

With the new regulation due to come into force 7th October 2024, JT’s solution offers banks a proactive approach to safeguarding their customers and minimising financial losses.   

JT, known for its leading position in Mobile Intelligence, has integrated Scam Signal into its suite of mobile intelligence solutions. Having successfully piloted the solution with a leading UK high street bank, Scam Signal is now live with four major banks and has already improved fraud detection by 30%, asserting its efficacy in safeguarding financial institutions and their customers. 

Scam Signal has been named as Silver Award winner for ‘Best Scam and Authorised Push Payment (APP) Fraud Prevention Solution 2024 by Datos Insights. This accolade highlights the exceptional innovation and effectiveness Scam Signal brings to the financial services industry, setting a new standard for fraud prevention globally.  

Clare Messenger, Global Head of Mobile Intelligence at JT Group, stated, “Our technology represents a breakthrough in fraud prevention, directly addressing the needs of financial institutions by tackling fraud at its source. It’s an essential component of JT's Mobile Intelligence solutions, using telephony signals to spot the subtle signs of fraud that enable banks and other organisations to take proactive measures to prevent financial loss.” 

Given the surge in APP fraud globally, and with the UK witnessing losses exceeding £340.65m in 2023 alone, Scam Signal’s partnership with UK banks couldn’t come at a better time. This growing threat and increased pressure from new regulation mandating reimbursements highlights the need for banks to adopt more preventative solutions to minimise their exposure to risk. 

Clare Messenger

Clare Messenger
Head of Mobile Intelligence
Book a meeting with Clare >



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Ensuring Cyber Safety for Jersey’s Network

Ensuring the security of Jersey’s extensive network, which connects every household, business, and organization — from major global banks to small enterprises, schools, and charities — is a colossal challenge. “The digital realm is a constant battleground where closing one door might open another vulnerability,” explains Peter Lescop, Chief Information Security Officer at JT.

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Article from JT about Cyber Security