• July – Won the Credit Award for Excellence in Fraud Prevention after Barclays became the first UK bank to adopt JT’s Scam Signal for real-time fraud decisioning.
• June – Joined Aduna’s API ecosystem to enhance JT’s CPaaS platform with advanced security features, reinforcing its role in mobile fraud prevention.
• June – JT was appointed by the States of Guernsey to provide hosting and infrastructure support.
• May – The final phase of a multi-million-pound mobile network upgrade began, with the first 5G sites going live. Powered by Ericsson, the rollout marks a first for the Channel Islands and positions the region among Europe’s early adopters of next-generation connectivity.
• Jan–Mar – JT Community Giving provided refurbished smartphones to Sanctuary Trust to help men experiencing homelessness stay connected; funded mindfulness sessions for carers and families through Autism Jersey; donated laptops and a Wi-Fi generator to Highlands College to support student connectivity; and supplied digital tracking technology to De La Salle College for the Island Walk, enhancing safety for participants and volunteers.

• November – Best Anti-Fraud Solution at the Credit & Collections Technology Awards goes to JT’s Scam Signal, a breakthrough service that uses real-time telephony and payment data to stop APP fraud before it happens.
• August – Scam Signal won Silver at Datos Insights’ Fraud Impact Awards for APP fraud prevention.
• July – JT joins the GSMA Open Gateway initiative as a Channel Partner, reinforcing its leadership in fraud and identity solutions while helping drive global innovation through standardised network APIs.
• June – A dedicated test lab opened in Jersey as part of JT’s partnership with Ericsson, marking a major milestone in the rollout of the Channel Islands’ next-generation mobile network and paving the way for 5G deployment by 2025.
• May – JT expanded Mobile Intelligence in the Americas, launching MoneyGuard and appointing regional fraud experts.
• April – Scam Signal was launched by JT in partnership with FICO, offering real-time fraud detection to help financial institutions combat impersonation scams and APP fraud using advanced mobile network intelligence.
• February – JT acquired Australian firm Spectrum Message Services to strengthen its Mobile Intelligence portfolio, integrating the MoneyGuard platform to enhance fraud prevention and secure communication for financial transactions.
• February – A Silver TIDE award recognised JT’s progress in diversity and inclusion, with improved national ranking, top regional placement for inclusive recruitment, and increased representation in senior roles.
• January – JT and RoamsysNext launched IoT Certification Manager, a global solution that helps mobile operators and enterprises tackle network congestion and security risks by identifying and managing uncertified IoT devices.

• December – Channel Islanders gained access to eSIM technology through JT.
• November – JT and Honey Badger launched Silent Authentication+, a secure, passwordless login technology to reduce fraud.
• September – JT became the first company in the Channel Islands to use certified renewable electricity in Guernsey, entering a commercial supply agreement with Guernsey Electricity supported by Guarantees of Origin, as part of its commitment to net zero carbon emissions by 2030.
• June – JT partnered with Ericsson to deliver next-gen mobile and fixed networks across the Channel Islands.
• May – Technology and infrastructure expert Mark Lam joined JT’s Board as a Non-Executive Director, bringing senior experience from Openreach, BT Group, and the Royal Free London hospital group to support JT’s growth and innovation strategy.
• March – Louise Easterbrook, CFO of GSMA and a seasoned telecoms executive, joined JT’s Board as a Non-Executive Director and Audit & Risk Committee member, bringing global industry expertise and a strong focus on mentoring and sustainable development.
• January – Refurbished laptops were donated to Channel Islands charities through JT Community Giving, supporting digital inclusion in a sustainable and impactful way.

• December – Katie Corbett appointed Chief Commercial Officer and Tom Noel as Chief Product Officer, strengthening JT’s leadership team to drive transformation and growth.
• November – JT launched its Community Giving scheme to support Channel Islands charities, schools, and groups focused on digital inclusion, well-being, community, and the environment.
• October – Meriel Lenfestey appointed Chair of JT Group, succeeding Phil Male.
• September – JT marked 10 years sponsoring the Autism Jersey Annual Golf Tournament, raising nearly £200,000 to date.
• September – JT began its Network Transformation programme, starting with copper network decommissioning in Jersey as part of a multi-year infrastructure upgrade.
• June – JT trialled solar-powered mobile coverage in Little Sark using off-grid panels, exploring renewable energy solutions to reduce carbon emissions.
• May – JT became the first Jersey employer officially recognised for its Aspire and Accelerate leadership programmes, supporting future leaders through structured development and mentoring.
• April – Daragh McDermott appointed CEO of JT Group following a formal selection process, bringing over 20 years of strategic telecoms experience.
• March – JT launched Fraud Protection Services in Australia to combat SIM swap fraud using real-time network data.
• February – JT introduced free calls, texts, and mail to Ukraine from 1 March to help Islanders stay connected during the crisis.
• January – Sky Mobile partnered with JT’s Fraud Protection Services to enhance customer security and prevent SIM swap fraud during mobile financial transactions.

• Angus Flett is appointed as Non-Executive Directors of JT.
• Free Coronavirus Helpline set-up by JT in partnership with the Government of Jersey.
• In March 2021 JT launched our 10-year sustainability strategy .
• JT signed up to the I WILL programme, supporting the Government of Jersey’s plans to expand the range of skills for those holding senior positions within the government, and appointed Alison Rogers to the JT Board as an apprentice.
• In June 2021, JT sold a majority stake in its Internet of Things (IoT) division to the family backed private equity investor Perwyn. The new business remains headquartered in Jersey.
• In July 2021 JT’s customer care during covid was recognised nationally, reaching the finals in four separate categories at the leading UK Customer Experience Awards.
• JT signed up to the Institute of Directors (IoD) Diversity and Inclusion Leadership Charter building upon its Sustainability and D&I Strategies and championing best working practices.
• In August 2021 JT was shortlisted for two Connected Britain Awards – the Sustainability Award, and the Community Improvement Award.
• JT signs up to Durrell’s Rewild Carbon scheme taking a different approach to the more traditional carbon off-set projects by increasing the benefits to both investors and benefactors.
• JT wins Gold and Silver awards at the International Digital Experience Awards, facing tough competition from global business giants.
• JT achieves double win at the IoD awards. Phil Male – winner of Non-executive Director of the Year and Tom Noel – winner of the Director of the Year – Sustainability.
• Jersey’s full-fibre broadband network ranked best in the world and listed at the very top of the World Broadband Speed League for 2021 by comparison site, cable.co.uk.
• JT wins Silver in ‘The Best Use of Insight and Feedback – Customers Voice’, at the National Customer Experience Awards.
• JT teamed up with Arkwright Engineering the UK’s leading engineering scholarship programme to encourage young people to gain a head start with their careers in engineering and technology.

• JT partners with ITC Secure (ITC), a managed security service provider (MSSP) and specialist cyber advisory firm, to bring world-class managed security services to the Channel Islands for the first time.
• In January 2020, JT worked with the Government of Jersey, Digital Jersey, and the Island’s other telecom operators to increase all fibre broadband connections to a symmetrical 1 Gbit/s at no extra cost. This joint initiative supported the community when an increase in home-working, home-learning and home-isolating became the new norm during COVID-19.
• In March 2020 during the COVID-19 lockdown, JT introduced a number of free measures to support islanders including; Increasing speeds, free local fixed landline calls, suspending overage charges and pausing late payment fee for all customers. Plus providing 6-months free broadband for our vulnerable customers and ensuring disadvantaged children were provided with free connectivity for home schooling.
• Hélène Narcy is appointed as JT’s Chief Financial Officer, taking a position on the Group Board and the Executive Committee.
• JT helped to raise over £26,000 for Macmillan Jersey through their Get Together for Good campaign.
• JT became platinum partners of Mitel the highest level of accreditation from the global market leader in enterprise communications.
• Mark Shuttleworth is appointed as Non-Executive Directors of JT.
• JT wins silver at the UK Customer Experience Awards, silver and bronze awards at the UK Digital Experience Awards and was short-listed in the ‘Internet of Things’ (IoT) category at the Connected Britain Awards.
• JT expanded its intelligent engineering and home automation service offering by acquiring Jersey-based company, Zero1.

•  CICRA grants JT a licence to launch 5G test sites in both Jersey and Guernsey.
• Jersey’s full-fibre network wins ‘Best Network Transformation Initiative’ and was shortlisted for the ‘Broadband Pioneer’ award at the 21st annual World Communication Awards.
• JT’s free My Account customer app, the only one of its kind in the Channel Islands, wins the silver award in the Best App category at the UK Digital Experience Awards 2019 (UKDXA).
• JT was the Channel Island’s first large-scale commercial organisation to become a Living Wage Employer.
• The Forum for Telecom Operators of Small States (Teleforum) elects JT’s Chief Executive, Graeme Millar, as its chairman.
• JT ’s full-fibre network is shortlisted in the ‘Biggest Broadband Social Impact’ category at the prestigious Broadband World Forum Awards.
• The JT Navigate solution wins the ‘Best Messaging API Award’ at the Messaging and SMS World 2019 Awards.
• JT was selected as a prime partner of Agilisys to help deliver an ambitious 10-year programme to transform Guernsey’s digital services.

• Jersey becomes the world’s first full-fibre jurisdiction, so every residential and business broadband customer is thus directly connected to JT’s fibre network which offers unrivalled internet upload and download speeds.
• JT wins major national award for ground-breaking full-fibre network at the Connected Britain Awards.
• JT begin the removal of its old copper network across Jersey to pave the way for a full-fibre future.
• JT are finalists in two categories of this year’s UK Customer Experience Awards, the biggest ‘CX’ event of its kind in the world.
• JT works with Sony Semiconductor Solutions Corporation and Sony Europe Limited to consequently create the Island’s second ‘LPWA’ network – a Low-Power, Wide-Area Network.

• JT were once again awarded the Islands’ fastest internet networks in Jersey and Guernsey, and also the fastest mobile network in Guernsey, confirmed by the Speedtest Awards from Ookla, the worlds No 1 Internet test*.
• In January 2017, JT announced that it had completed almost 70% of its planned connections to Jersey’s fibre-optic broadband network.
• JT sign an agreement with the national telecoms company of Andorra to work together in areas such as the Internet of Things (IoT) and even more information security.
• JT and Inmarsat announce the formation of a new strategic partnership, so to deliver a total connectivity solution for Internet of Things (IoT) technology.
• JT become the official Technology Partner for SuperLeague – a world-class triathlon event being held in Jersey, certainly for the next 5 years.
• JT won Best Telco Cloud of the Year Award for its ground-breaking Cloud Private Network Connection (CPNC) and most noteworthy, its shared-platform service.
• JT’s position as an accredited supplier providing the highest levels of security for its Data Centre and Managed Service customers, was further strengthened by receiving ISO/IEC 27001:2013.

• JT was awarded the Islands’ fastest mobile and internet networks in Jersey and Guernsey, as confirmed by the Speedtest Awards from Ookla, the worlds No 1 Internet test*.
• JT also won the Best Go-to-Market Cloud Strategy Award in the 2016 Telco Cloud Forum Awards.
• JT expands globally beause of it’ IoT partnership with innovative firm NeoConsult.
• JT were the first provider in the Channel Islands to achieve the coveted ‘Advanced Collaboration Architecture Specialisation’ due to recognition from global technology provider Cisco.

• Jersey hosts the NatWest Island Games, which is powered by JT.
• JT reaches the milestone of 10 years sponsoring Jersey Live Music Festival.
• JT’s 4G network is thus completed, the first in Jersey.
• Also JT celebrates its millionth subscriber to their network.

• JT data centres become SOC (Service Organisation Certification) certified.
• JT’s 10,000th customer is connected to fibre.
• Jersey’s first 4G mobile network is thus launched by JT.

• JT achieves Broadband World Forum recognition for ‘Gigabit Jersey’.
• They also acquire Jersey Voucher and thus launch JTRewards.com.
• JT connect first school in Jersey to Gigabit Broadband.

• JT acquires major London based company, Worldstone.
• Wave Telecom and JT are also combined to operate under one name JT.
• JT launch island wide ‘Gigabit Jersey’ project.

• Jersey Telecom introduced the CI’s fastest mobile broadband of 14.4Mb*.
• They also introduced The Cloud Wi-Fi in the Channel Islands including access on some Connex bus routes.
• Jersey Telecom consequently, re-brands to JT.

• Jersey Telecom complete acquisition of rival operator Newtel Guernsey and also announce eKit.com acquisition.
• JT initiate first residential Gigabit broadband connection in Europe at two residential developments in Jersey.

JT start a new 8M/bits Broadband trial and also gains a new chairman.

JT launch new online billing system and is therefore, the first operator in the Channel Islands’ to launch the new Apple iPhone.

The Board of Jersey Telecom Group Ltd supports the proposition by the Treasury and Resources Minister, Senator Terry Le Sueur, that the Company should finally be sold. However, it was decided later in the year that the company would not be sold.

• Freedom service improved for our customers thus reducing the SIM pack price to £39.99 and offering 25% extra free on £20 top up cards for promotional periods.
• The JT shop in Jersey moves to 18 Queen Street on the high street and also announces a two year sponsorship of Jersey Live Music Festival.
• JCRA require all operators to put in place Mobile Number Portability.
• The Jersey Telecom Group announces plans for a new £7m submarine fibre optic cable that is due to connect the Channel Islands’ telecommunications infrastructure to global networks.
• Jersey Telecoms therefore, quadruple the speed of its standard broadband service to a new standard download speed of 2Mb.

Jersey Telecom opens a world-class data centre.

Now, 16% of Jersey Households have Broadband and JT launch its first wireless hotspots.

• On 1st January 2003 the Telecommunications (Jersey) Law 2002 comes into force in its entirety. Also on that date, the operational activities of the Telecommunications Board were incorporated and Jersey Telecom Limited commenced business under an entirely different regulatory regime.
• The Jersey Competition Regulatory Authority is now even more responsible, through its licensing activities, for ensuring that both current and prospective demands for telecommunications services are provided.

Jersey Telecom announces the launch of Wave Telecom, a wholly owned subsidiary operating as a new telecoms provider in Guernsey.

A second fibre optic cable is put in place running from Jersey to the UK.  This cable is certainly still the longest unrepeated optical cable in the world. Together both cables carry even more than 32,000 simultaneous calls.

The first fibre optic cable between Guernsey and England is finally introduced.

The 60,000th telephone is connected.

Jersey Telecom’s first analogue mobile network service is introduced due to a collaboration with Cellnet UK. Most noteworthy, over 3,000 customers are using the service before JT introduce it’s own digital GSM network at the end of 1994.

Many new services are introduced throughout the 80’s. Probably, the most significant being the introduction of System X Digital Exchanges island wide.  This computer controlled system was consequently developed for BT and has the advantage of allowing Jersey to be completely compatible with the UK network. Microwave links are put in place between Jersey and the UK and France so that communications links can be maintained in the unlikely event of a breakdown of the main cable.

Jersey’s first Radio Paging network is established with almost 600 pages issued in the first year of operation.

West PRX (Processor Reed Exchange) exchange opened in early 1976.  Likewise, International Subscriber Dialling (ISD) is introduced enabling local customers to dial direct to over 26 countries.

Automatic exchanges are commissioned at the East and North of the island. These are the Crossbar type and, above all, enable tone dialling which leads to the introduction of telephones with keypads instead of a dial.

Subscriber Trunk Dialling (STD) is introduced, because of this almost all UK calls can now be dialled directly instead of going through the operator.

Jersey’s first automatic Strowger exchange comes into operation with a capacity for 9,000 lines. An extensive external development programme therefore follows and a great number of overhead lines are replaced with underground cables.

The new Trunk Exchange is opened at Minden Place, therefore providing 18 circuits to and from London, 22 circuits to and from Bristol, 8 to Guernsey and 2 to Rennes in France.

A process of modernisation takes place to replace the Magneto exchanges in the country areas with Central Battery Exchanges.

The number of customers increases to almost 10,000 which results in an average of 130,000 local calls per week.

• During the occupation of the Channel Islands all communications with the outside world are consequently, stopped. Hence, the German army take over many of the lines and cables but the civilian exchanges are allowed to continue to operate.
• One local technician is permanently assigned to the German army. However, the rest of the staff are allowed to pursue their normal work maintaining the local telephone system. Therefore, a reasonable standard of service is maintained for much of this time, however, towards the end, the electricity power supply is restricted meaning that the Battery exchanges have to close.
• During the occupation the number of connected customers falls by 2,000 due to residents leaving the islands and the occupation forces requisitioning lines.

The first link with the UK telephone network is established using part of a pre First World War German transatlantic cable because it had been diverted in 1914 when it provided a telegraph link.

Consequently, the first Central Battery exchange is built in Minden Place.

Exchange is bought by the States of Jersey and named the States Telephone Committee. Also, there are 14 mechanical Magneto exchanges and many miles of overhead lines servicing 1,500 customers.

The Jersey exchange network is taken over by the British Post Office.

There is already one telephone for every 49 people in the island.

First of all, the first telephone exchange is opened in Jersey by the National Telephone Company.