Recognition of our people is extremely important to us. If you’d like to acknowledge excellent service you’ve received, we’d love to hear from you.

We aim to make it easy for you to get what you need from us, and we want you to feel cared about and that you can trust us. You may have had an experience that didn’t heighten your emotion to either extreme end of the scale, but instead is more of a general observation or suggestion. We really appreciate you taking the time to share your thoughts with us, because hearing first-hand from our customers helps us to learn what really matters and where we can improve.

We do our best to make sure you always have a great experience with JT. But if for any reason you’re not happy, we want to hear from you so we can make it better.