Daragh McDermott, Director of Corporate Affairs for JT, said: “The first cable has been fixed. This is one of three cables that were cut by a ship’s anchor last Monday. The rest of the cables are scheduled to be repaired early next week.

“The weather has been poor in the Channel this weekend so the CS Wave Sentinel, which is repairing the first cable, took the opportunity to sail to Brest to pick up equipment necessary to repair the second cable. Thankfully, conditions have now improved so the ship has returned to finish repairs to the first cable and now has the materials to move quickly on to the second.

“We are pleased to confirm that we are continuing to carry all traffic and that the level of disruption has been minimal but, as you would expect, we remain on high alert. We thank all of our customers for their understanding. Although we are very pleased to say that the disruption has been very minimal, if not unnoticeable. We’re pleased to announce the cable has been fixed.

“Once again, I would again like to thank Islanders for their understanding and we will continue to keep everyone updated.”

Please keep an eye on our website for continuing updates on the situation, or contact us for more information.

ENDS

Notes to Editors
Last Monday, [28 NOV], three of JT’s four undersea international submarine cables were cut, thought to be caused by a ship dragging its anchor along the seabed. One cable has now been fixed, ensuring that the cables will soon be in full operation again.

Notes. The issue has now been fully rectified please click here to see more about the resolution.

Daragh McDermott, Director of Corporate Affairs for JT, said:
“All traffic is being carried with a limited amount of spare capacity and the level of disruption has been minimal but the situation is far from resolved and we remain on high alert. However, the first cable fix is on schedule.

“As we have said from the start, this is an unprecedented issue and there may be some disruption at peak times. I would again like to thank Islanders for their understanding and we will continue to keep everyone updated. At the current moment in time any disruptions seem to have been very minimal.

“The Cable Ship Wave Sentinel is now working above one of the cables. It has located both ends of the severed cable and will now begin the complicated task of fixing them together. It is still expected that this first cable will be repaired by the beginning of next week.”

ENDS

Notes to Editors
On Monday late afternoon and evening [28 NOV], three of JT’s four undersea international submarine cables were cut, thought to be caused by a ship dragging its anchor along the seabed.

Note. Please see the resolved undersea cable issue here. We are now happy to announce that the problem has been rectified, after all 3 cables were fixed.

This morning, Wednesday 30 November, a specialist cable repair ship arrived to begin cable repair to the break in one of the submarine fibre-optic cables. These were cut by a ship’s anchor on Monday evening. It is hoped that this cable will be repaired by early next week, although that will be dependent on the weather and extent of the damage. Another ship is en route from France to repair the second cable. The third damaged cable will be repaired after that.

Daragh McDermott, Director of Corporate Affairs for JT, said:
“I am pleased to say that so far disruption has been kept to an absolute minimum. I would especially like to thank our engineering teams. They have been working around the clock to keep the islands connected via our cable link with France. Also thanks to our customers for their understanding.

“Thanks to the actions taken since the cables were cut, we have capacity in place to manage demand, although we have obviously lost spare capacity should further issues arise.

“We have monitored our network closely and have seen little impact on customer services – although there may be some disruption at peak times.

“Fortunately, we have been able to move quickly to address this unprecedented issue. This is because of assistance from Sure. I would like to thank them for that important support.

We will continue to keep customers up-to-date with what is an extremely
challenging emergency engineering operation at sea.”

ENDS

JT expects some disruption to services over the next week or so after three out of its four international submarine cables were cut yesterday evening. It is thought that the three fibre-optic cables to the UK were cut by a ship dragging its anchor along the seabed. This also cut a number of other submarine cables in its path. All communications traffic to/from the Channel Islands is now being routed via the submarine cable link with France instead. However, with all traffic now using this connection, customers may notice some impact on services. JT engineers have been working on the situation throughout the night. They have already mobilised the specialist team that repairs major undersea cables. It is not possible to get a precise time yet on when those cables will be repaired, but the work will be completed as soon as possible.

Daragh McDermott, Director of Corporate Affairs for JT, said:
“We would like to sincerely apologise to our customers for any disruption to their services.

“We are working as quickly as we can to get our undersea cables repaired, and get normal service resumed. Customers will be kept up-to-date with what is an extremely challenging emergency engineering operation at sea.

“It is exceptionally unlucky and unprecedented for three submarine cables to the UK to be cut in the same day. It proves the value of having multiple links in the network, in order to provide a back-up connection via France.

“There are lots of cables running across the seabed. We understand that it is not just JT who have been affected in this way. Unfortunately, other cables also have been cut.”

 

Note. This issue has now been resolved, please click here for a full update on the resolution.

JT has been confirmed as the fastest mobile carrier and internet service provider in both Guernsey and Jersey. This is by the global leader in internet performance testing and metrics for broadband and mobile networks.

Results from all networks in the Channel Islands were analysed by Ookla, which runs Speedtest. Ookla is the world’s most popular internet performance testing service. Consequently, consumer-initiated test results using Speedtest by Ookla confirm that JT has faster upload and download speeds. Faster than any of its competitors.

The tests were carried out in the first half of this year using industry-approved methodology. Ookla’s results are widely trusted by regulators, trade groups and analysts. Therefore, they are used by virtually every major mobile carrier and internet service provider in the world. Each day, nine million tests are carried out on Speedtest.

JT has the fastest 4G and broadband network in the Channel Islands

Daragh McDermott, Director of Corporate Services at JT, said: “In many ways, this information by Ookla confirms what we already know. That JT has, beyond question, the fastest 4G and broadband networks in the Channel Islands.

Recently, competitors have tried to cast doubt on that fact by complaining about our advertising . However, Ookla’s results simply endorse what customers have been telling us for a long time.

JT has invested tens of millions of pounds in our 4G and fibre networks across our islands. Therefore, it is pleasing to receive a third-party endorsement confirming our investment is having a positive impact. That said, we can never rest on our laurels. As the island’s only locally owned provider JT will continue to invest to ensure that Channel Island residents and businesses have resilient, reliable and speedy communications now and for the future.”

Jamie Steven, EVP of Operations at Ookla, said: “We at Speedtest by Ookla congratulate JT for the standout performance of their network speed. The internet is now integral to so many of our lives. It is already becoming difficult to imagine a world without it. JT is ensuring that the Channel Islands will remain at the leading edge of this digital revolution.”

END

Issued by Julien Morel at Direct Input. Telephone 01534 735253 or email julien@directinput.je

NOTES TO EDITORS
To see Jersey results visit: http://www.speedtest.net/awards/je/2016
To see Guernsey results visit: http://www.speedtest.net/awards/gg/2016

JT is a full-service Tier-1 global consumer and business enterprise provider with over a 120-year’s heritage based in the Channel Islands.  JT offers a domestic and global customer base a range of world-class services. This includes voice and data; consultancy; co-location; leading-edge data hosting; internet; security; cloud back-up; fixed and mobile technologies; e-Gaming; M2M; Cloud Services (IaaS); fully managed IT services; and wholesale solutions.

Across 11 global locations, JT employs over 600 staff providing products and services to over 1 million global consumer subscribers. And to 2,177 active business customers.  JT has an international presence across Europe, Asia and the United States. Therefore, this has aided its evolution in becoming a leading supplier in roamed services.

 

 

JT has reinforced its strategic commitment to expands globally by signing a partnership agreement with a Copenhagen-based company. A company that is at the leading edge of developing telecommunications software systems.

NeoConsult has particular expertise in the ‘Internet of Things’ (IoT), which is the networking of smart devices. Thus, these devices communicate automatically and seamlessly with each other. Through this partnership, JT is gaining industry-leading software engineering capability. Therefore, allowing the company to continue to innovate in the IoT environment.

By partnering with JT, NeoConsult gains a strong partner to further leverage its NOMAD platform. As well as a myriad of other development capabilities. NOMAD is an IoT workflow engine that allows businesses to run a large number of fully automated processes extremely quickly.

An Innovative Network Operator

NeoConsult co-founder and partner Rune Bundesen said: “We are very excited to partner with JT, who are one of the most innovative network operators we’ve ever worked with. We are confident that, together with JT, we can deliver new solutions in the IoT industry and enhance other operators and enterprise operations.”

JT’s Wholesale Division Managing Director Tom Noel said: “The Internet of Things is undoubtedly the most exciting area of growth for JT and the company is uniquely well positioned to deliver global IoT solutions through this partnership with NeoConsult. We are confident that JT can bring more complex solutions to our existing customer base with the support of NeoConsult’s software engineering expertise.

“Those expertise also complement JT’s own software. As well as the system development skills in our Jersey and Melbourne offices.”

JT continues to grow its revenues outside of the Channel Islands through acquisition and partnership. There are now over one million JT IoT SIM cards connecting devices worldwide.

JT’s ongoing strategy is to become the partner of choice for global telecoms innovation.

ENDS

NOTES TO EDITORS

About NeoConsult
NeoConsult was founded in Denmark in 2001. It is a software and consultancy company servicing larger companies, as well as SME’s in Europe, with cutting edge development and architectural design competence.

www.neoconsult.dk

About JT Group
JT, (formerly Jersey Telecom), is a full-service Tier-1 global consumer and business enterprise provider with a 121-year heritage.

Headquartered in the Channel Islands, JT offers a domestic and global customer base a range of world-class services including; voice and data; consultancy; co-location; leading-edge data hosting; internet; security; cloud back-up; fixed and mobile technologies; eGaming; M2M; Cloud Services (IaaS); fully managed IT services; and wholesale solutions.

Across 11 global locations, JT employs over 600 staff providing products and services to over 1 million global consumer subscribers and 2,177 active business customers. Its recent success in winning the contract to build a system to host up to 25,000 users for a large US firm is testament to its far-reaching capability.

JT has invested heavily in a resilient off-island network, helping robustly connect the Channel Islands internationally and support their place on the global business stage. Furthermore, in support of local domestic and business customers its award winning Gigabit Isles point-to-point fibre optic network programme, which is reaching conclusion in Jersey and progressing in Guernsey, has seen Jersey rank 4^th globally for fibre connectivity.  Also JT is planning further investment into delivering a new pan-island Advanced 4G mobile network. Therefore, JT is ensuring that the Channel Islands are one of the most seamlessly connected places in the world.

As the Channel Island’s leading data hosting provider, JT’s facilities are widely recognised as the largest, most accredited and secure in the Channel Islands supporting international eGaming and finance industry customers. As well as achieving the Payment Card Industry Data Security Standard (PCI-DSS), JT’s 5 data centres are also SOC certified (Service Organisation Certification) and comply with the European standard ISO27001.

JT has a vision to become the partner of choice for global telecommunications innovation and has built long-standing partnerships with some of the World’s leading communications businesses to deliver the products and services expected from a cutting edge Tier 1 telecoms operator. Notably, JT holds Avaya Platinum Partner Status, is a member of Dimension Data’s One Cloud Alliance and is a certified Cisco Service Provider.

Find out more:
WEB :www.jtglobal.com/business
www.gigabitjersey.com
TWITTER : @jt_business
LINKEDIN : JT Group Limited

JT has been nominated for telecoms, World Communications Award. The ‘Oscars’ of the telecommunications industry.

Global giants such as BT, AT&T, Vodafone and Telstra have also been nominated for various awards. ‘Best Connectivity Solution’ is the category JT has been shortlisted in.

The World Communication Awards is the largest awards ceremony in global telecoms. During a ceremony in London in November, the winners will be announced.

Its ground-breaking Open Roaming M2M solution means JT has been shortlisted for the award. This is a managed IoT* network service which enables machines to communicate with each other via a mobile SIM card. The JT service is currently powering over a million devices worldwide. This includes payment systems in Africa to taxi and private hire firms in the UK.

JT is also in the process of integrating alternative connectivity services into its platform including the Channel Island’s first LoRa** network. This is due to launch by the end of this year.

Open Roaming

‘Open Roaming’ means that data can travel via any mobile network. Information, therefore, can travel down a multitude of routes and bypass any points of failure should they occur. Data isn’t ‘steered’ down a particular operator’s network. As, this can lead to device and connectivity problems.

In some cases, JT’s Open Roaming M2M solution is literally having a life-changing impact. Last year, JT won a contract to supply SIM cards connecting heart rate monitors in patients to special monitoring equipment for a company in Canada. This provides a real-time information feed which has the potential to save lives. Over 34,000 patients have already been connected.

Therefore, this one example shows how JT’s M2M Open Roaming solution enables a business to connect with its customers. So, even customers who are spread across an entire country, and deliver reassurance to patients that their health is monitored 24 hours a day.

Tom Noel, Managing Director of JT’s Wholesale Division, said: “It is a great honour just to be shortlisted in the industry’s most prestigious awards. It’s another example of JT being a market-leading partner of choice for global telecoms innovation. The Machine to Machine space is moving very quickly and JT is at the forefront of delivering these services to a worldwide customer base.”

END

Notes to Editors

For further information, please contact Direct Input, telephone 01534 735253 or email julien@directinput.je

* Internet of Things: a network of devices, vehicles, buildings and other items which are able to connect with each other to collect and exchange data automatically.

** LoRa (LongRange): an advanced technology which allows ten-year battery life in a vast array of sensors for use in agriculture, smart buildings, smart cities and manufacturing. All of these provide cost savings and new efficiencies.

The third annual National Coding Week, organised by Codex and sponsored by JT, will this year involve hundreds of events across the UK, Australia and the Channel Islands.

Highlights of the Channel Islands event programme include the return of FREE coding workshops. This includes coding for the unemployed, in addition to careers advice sessions, Google Analytics workshops, craft and digital design workshops. There’s also a three-day Robot Challenge culminating in the first Digital ACE Robo-wars.

Taking place from Monday 19th to Friday 23rd September, the objective of the Week is to encourage people to try their hand at digital skills. From learning the basics of coding and app development, to digital design and online marketing.

The workshops are all free to attend. But, they’re offered on a first come first served basis so be quick. Register online at: www.nationalcodingweek.com

A Willingness to learn

National Coding Week organiser, Richard Rolfe said: “All we ask is for attendees to bring a willingness to learn and keep an open mind. If they do so, they will reap the benefits that these fantastic events can offer. National Coding Week has grown across the UK with hundreds of events. We are absolutely delighted to see so many new people and organisations involved locally in helping us to develop digital skills among the wider population. We want to make events that are designed to be inclusive and pitch them to all levels. The Robot Challenge in Guernsey promises to bring a completely new flavor to the week’s line-up. I’d like to thank everyone involved for creating a week of exciting events.”

Something for Every Age and Ability

Tamara O’Brien, Head of Marketing, Brand and Distribution, of sponsor JT said: “National Coding Week 2016 looks set to offer something for every age and ability.  Therefore we hope, for some Islanders, it will provide a first point of entry into a digital career. So, that’s just one of the reasons we offer our support to the team. Hence, we want to help make the digital sector accessible for people of all ages and levels of experience. It’s great to see National Coding Week kicking off again with workshops hosted by Richard Rolfe, on the 15^th and 16^th September in both Jersey and Guernsey. It looks set to be the biggest and best National Coding Week.”

All workshops are also delivered in-kind by industry professionals from the Islands’ leading digital businesses. Such as, Switch Digital, C5 Alliance, Codex, Cobra Coding, The Potting Shed , Web Reality and JT.

Events are at a number of venues across the islands. They are supported by JT, Digital Jersey, Digital Greenhouse Guernsey, Barclays, The British Computing Society, The Guille Alles Library, The GTA and College of Further Education, States of Guernsey and the States of Jersey.

END

www.nationalcodingweek.com

For further information please contact Direct Input. Telephone 01534 735253 or email pauline@directinput.je

Notes to editors
JT Guernsey Workshop will take place on the 15^th September 6, 2016, at JT’s High Street Office.
JT Jersey Workshop will take place on the 16^th September, 2016, at JT’s Grenville Street Office.

National Coding Week. The week-long event offers adults an insight into digital industries. It is set to return for the third time in 2016. With events planned up and down the country, this will give adults an opportunity to learn how to write computer code. And potentially, open the door to a new career.

National Coding Week will take place from September 19th – 23rd

For more information go to www.nationalcodingweek.com

@CodingWeek #NationalCodingWeek